Privacy Notice

Effective Date: November 2025

Boomerang SG is committed to protecting your personal data and privacy. This Privacy Notice explains what data we collect, how we use it, and how we safeguard your information in compliance with applicable Singapore and international data regulations.

1. What Personal Data Do We Collect?

We may collect the following information when you interact with our platform:

• Full name, date of birth, and gender
• Contact details (email address, phone number)
• Identity verification documents (e.g. ID, selfie verification, bank statement)
• Payment information (wallet ID, PayNow details, transaction logs)
• Location data, IP address, device ID, and browser information
• Gameplay activity, deposit/withdrawal patterns, bonus usage, and risk logs

2. How Do We Use Your Data?

Your data may be used for the following purposes:

• To verify identity and prevent fraudulent activities
• To comply with KYC and AML/CFT regulations
• To process deposits, withdrawals, and secure transactions
• To enhance gameplay performance and optimise user experience
• To provide customer support and resolve disputes
• To send updates, promotions, or service notices (only if you opt in)

3. Who Do We Share Your Data With?

We may share your data with:

• Verified third-party payment processors
• Identity verification and fraud-detection service providers
• Government or regulatory authorities (only when legally required)
• Our legal, audit, and compliance partners

We do not sell or trade your personal data to any third parties.

4. How Is Your Data Protected?

Your information is stored on secure servers and protected through:

• SSL encryption for all data transmissions
• Role-based access control (only essential staff may view necessary data)
• Encrypted backups and regular security audits
• Compliance with GDPR, Singapore PDPA standards, and international AML laws

5. How Long Do We Keep Your Data?

We retain personal data for the duration of your active account and for up to 5 years thereafter, or longer if required under AML/CFT, transactional, or regulatory obligations.

6. Your Rights Over Your Data

You have the right to:

• Access and review your personal information
• Request correction of inaccurate or outdated data
• Request deletion of data (subject to regulatory requirements)
• Withdraw marketing consent at any time
• Submit an inquiry or complaint to our Data Protection Officer

To exercise your rights, please contact our support team via LiveChat.